Returns & Exchanges
At Assaf, we want you to be completely satisfied with your purchase. If your fashion selection isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Assaf account and select the items you wish to return from your order history to generate a return authorization.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.