Returns & Exchanges

At Assaf, we want you to be completely satisfied with your purchase. If your fashion selection isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your Assaf account and select the items you wish to return from your order history to generate a return authorization.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

  • 3.
    Ship It Back

    Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.